RuoFaahn — Terms of Service & Privacy Policy
Effective: June 1, 2026 · Operated by RuoFaahn
1. Content Safety & Account Suspension
Every input is reviewed before analysis to detect attempts to misuse the service for harmful, abusive, or inappropriate purposes. Requests flagged as such will be declined and will not be processed. We are not a crisis or counseling service. If you or someone else is in danger, contact your local emergency services right away. Registered accounts found in repeated violation may be suspended. Suspended accounts must submit a request through the Contact form in your account (My Account (the circle icon at the top right) → Contact Us) to be reviewed for reinstatement. Account reinstatement and permanent bans are determined at RuoFaahn's sole discretion.
2. Service Description
RuoFaahn is a decision support service. RuoFaahn does not provide medical, psychological, or legal advice. This applies to every topic offered by the service without exception — all analysis is for reference only, and all decisions and their consequences remain entirely your own.
3. User Eligibility
You must be 18 years or older to use this service. By using the service, you represent and warrant that you meet this requirement.
4. Account & Payment
Your mobile phone number is your sole account identifier. Keep your password confidential.
Pricing: per Relationship Topic (the "Relationships" option on the homepage) session. Deep Decision Engine: for 1 analysis, or for 5 analyses, stored in your account.
5. Refund Policy
Relationship Topic (): Refunds are available only where RuoFaahn determines the analysis output was materially defective — meaning the output was empty, gibberish, or entirely unrelated to your input. Refunds are not available for dissatisfaction with the content or direction of the analysis.
Deep Decision Engine: 1-analysis purchases are non-refundable. For the 5-analysis pack, if you have used 2 or fewer analyses (3 or more remaining), you may request a proportional refund for the remaining analyses; after 3 or more uses, it is non-refundable.
To request a refund, tap the account icon at the top right, open Contact Us, and send your phone number and purchase date. Every request is reviewed by hand, and we will reply in the same form. Once approved, the refund will be processed within 7–14 business days. Accounts that have received a refund are permanently deactivated.
6. Privacy & Data
We collect your phone number, password (encrypted in storage), input text, and usage data. We keep only the most recent analysis for each phone number. Payment records are kept for as long as the law requires. If you chose to allow it at sign-up, we use your analyses to improve the service, including AI training. If you declined, we don't. We share your data only with the providers we need to run the service, such as payment and AI processing.
Training data use: Relationship Topic registered users: your preference is set at registration and will be respected.
We do not sell your data to third parties. We do not store payment information. We will never contact you proactively, except for transaction- and account-security-related notices.
7. Limitations of Liability
RuoFaahn is a decision support tool, not a substitute for professional advice. We are not liable for any decisions made based on analysis results.
8. Modifications
We reserve the right to update these terms at any time. Continued use of the service constitutes acceptance of updated terms.
9. Contact
For any questions, please use the Contact form available in your account (My Account (the circle icon at the top right) → Contact Us).